Privacy Policy

Last updated: 20 June 2026

1. Introduction

ES&L Services ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you visit our website, contact us, or do business with us. We are the data controller for the personal data we process.

ES&L Services is registered in England & Wales (Company No. 16397673), VAT No. 506 9370 82, with its registered office at Unit 3, Eastway Business Park, London, United Kingdom.

2. Information we collect

We may collect and process the following categories of personal data:

• Contact information — name, company, email address and telephone number you provide via our enquiry form or correspondence.
• Business information — details of the products, volumes and markets you enquire about.
• Technical data — IP address, browser type, device information and pages visited, collected via cookies and similar technologies (see our Cookies Policy).

3. How we use your information

We use personal data to:

• respond to enquiries and provide quotations or information you request;
• manage and fulfil our supply and service relationships;
• operate, maintain and improve our website; and
• comply with legal, regulatory and accounting obligations.

4. Legal basis for processing

We process personal data where it is necessary for our legitimate business interests (such as responding to your enquiry and managing our relationship), to take steps to enter into or perform a contract with you, to comply with a legal obligation, or on the basis of your consent where required. Where processing relies on consent, you may withdraw it at any time.

5. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who act on our behalf (for example IT, hosting and logistics partners), with professional advisers, or where required by law or to protect our legal rights. Any third parties are required to keep your data secure and to use it only for the purposes we specify. Where data is transferred outside the UK, we take steps to ensure an appropriate level of protection.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When data is no longer required, we securely delete or anonymise it.

7. Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details below.

8. Contact us

If you have any questions about this policy or how we handle your data, please contact:

ES&L Services · info@eslservices.co.uk · +44 330 133 6511
Unit 3, Eastway Business Park, London, United Kingdom